1. Who we are
Peersto is operated by Delight Spectrum Ltd, a company registered in England and Wales, with its registered office at 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom. This policy explains how we handle personal data, in line with the UK GDPR and the Data Protection Act 2018.
2. Our two roles
Controller. We decide how to use the personal data of our customers (account holders and their team), visitors to our website, and people who contact us.
Processor. When a host uses Peersto to run a roundtable, the data about their guests and contacts (registrations, attendance, chat, recordings and contact details) is processed on the host’s behalf. The host is the controller of that data. If you registered for or attended a session, please contact the host directly about your data; we will help them respond.
3. Data we collect
- Account data: your name, email address, password (stored securely by our authentication provider) and company settings such as your logo and company name.
- Billing data: plan, invoices and payment status. Card details are handled by Stripe and never stored by us.
- Event data: roundtables, sessions, agendas and event pages you create.
- Guest and contact data (as a processor): names, email addresses, company, job title, LinkedIn profile URL, registration and attendance status, chat messages, recordings and transcripts.
- Support messages: the email address and message you send through our support page.
- Usage data: pages visited, actions in the app, device and browser information, and IP addresses in server logs.
4. How we use it and why
- To provide the Service and your account, take payments and send service emails, such as registration confirmations and reminders (performance of our contract with you).
- To keep Peersto secure, prevent misuse, fix problems and improve the product (our legitimate interests).
- To answer support requests (our legitimate interests).
- To keep records required for tax and accounting (legal obligation).
- For optional analytics or marketing tools, where the law requires it (your consent).
6. International transfers
Some of our providers process data outside the UK, including in the United States. Where they do, we rely on safeguards recognised by UK law, such as adequacy regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
7. How long we keep it
We keep account and event data for as long as your account is active. When you delete content, or close your account, we delete the related data within a reasonable period, except where we need to keep records for legal, tax or security reasons. Hosts can delete recordings, contacts and sessions at any time.
8. Security
Data is encrypted in transit, access is restricted to what each part of the Service needs, and we review our providers’ security practices. No system is perfectly secure, so please use a strong, unique password.
9. Your rights
You can ask to access, correct or delete your personal data, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent where we rely on it. Contact us through the support page; we reply within one month.
You can also complain to the Information Commissioner’s Office (ico.org.uk), although we would appreciate the chance to help first.
11. Children
Peersto is a business service and is not intended for anyone under 18.
12. Changes to this policy
We may update this policy. If the changes are significant, we will tell you by email or in the app.
13. Contact
Delight Spectrum Ltd, trading as Peersto. Registered office: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom. You can reach us through our support page.